Digital Employee Role Library

Start with high-ROI roles and expand by function as trust and process maturity increase.

Executive Assistant

Protect executive time and keep follow-through intact.

Project Manager

Run cross-functional cadence, dependencies, and escalation.

Analytics / Insights

Turn KPI movement into prioritized next actions.

Support Agent

Triage backlog, improve response times, and manage SLAs.

Sales Ops / SDR

Maintain CRM hygiene and accelerate pipeline throughput.

Finance Assistant

Track AP/AR, close readiness, and spend variance.

HR / People Ops

Standardize onboarding, hiring coordination, and compliance.

Marketing Operator

Manage campaign production, assets, and weekly recs.

Governance Steward

Maintain governance controls, change logs, and audit readiness.

Legal

Drive contract review cycles, redlines, and renewal tracking.

Customer Success

Run onboarding plans, health scoring, and expansion rhythm.

Recruitment

Coordinate sourcing, interview loops, and offer workflow.

Digital Employee Profiles

StaffOps can spawn these digital employees on demand, each with role-specific operating behavior, controls, and measurable output expectations.

Alice profile headshot

Alice

Executive Assistant

Alice was trained on high-velocity executive workflows for software founders managing investor updates, hiring decisions, and customer escalations in parallel.

  • Inbox triage
  • Decision logs
  • Meeting prep
John profile headshot

John

Project Manager

John emerged from operations playbooks used by cross-functional PMOs and specializes in turning strategic goals into realistic weekly plans with clear ownership.

  • Workback plans
  • Dependency tracking
  • Escalation cadence
Sarah profile headshot

Sarah

Analytics / Insights

Sarah blends analytics engineering habits with operator storytelling to explain what changed, why it changed, and which actions should happen next.

  • KPI snapshots
  • Anomaly detection
  • Insight-to-action
David profile headshot

David

Support Agent

David was designed around support queues under SLA pressure and is optimized for triage quality, faster first response, and cleaner escalation paths.

  • Ticket routing
  • SLA monitoring
  • KB drafting
Lisa profile headshot

Lisa

Sales Ops / SDR

Lisa focuses on pipeline execution discipline, from stale deal cleanup to follow-up sequencing and next-step enforcement in the CRM.

  • CRM hygiene
  • Follow-up plans
  • Account briefs
James profile headshot

James

Finance Assistant

James supports finance leaders who need faster close cycles and tighter spending controls without adding manual reporting burden.

  • AP/AR tracking
  • Variance alerts
  • Close readiness
Eric profile headshot

Eric

HR / People Ops

Eric is shaped by repeatable people operations systems, helping teams standardize onboarding, compliance, and candidate communication.

  • Onboarding flows
  • Hiring coordination
  • Compliance reminders
Kim profile headshot

Kim

Marketing Operator

Kim runs campaign production with an operator mindset, balancing speed, asset readiness, and weekly performance reporting.

  • Campaign workbacks
  • Asset coordination
  • Stop/start recs
Andrew profile headshot

Andrew

Governance Steward

Andrew is trained on governance-first operating models to keep AI work safe, controlled, and auditable while reducing friction in execution speed.

  • Access visibility
  • Change control
  • Audit trails
Nicole profile headshot

Nicole

Legal

Nicole is trained on high-volume commercial legal workflows to reduce deal friction while protecting business terms through structured review and redlines.

  • Contract review
  • Clause playbooks
  • Renewal tracking
Rachael profile headshot

Rachael

Customer Success

Rachael is trained on customer success playbooks for onboarding, adoption, renewals, and expansion, bringing practical support into proactive outreach and risk reduction.

  • Onboarding plans
  • Health scoring
  • QBR expansion plays
Laura profile headshot

Laura

Recruitment

Laura is trained on end-to-end recruiting operations to keep pipelines moving, reduce drop-off, and standardize evaluation from sourcing through offers.

  • Sourcing workflows
  • Interview loops
  • Offer operations

Profile imagery sourced from the StaffOps profile set.